What were the requirements?
Woonbedrijf has replaced multiple IT systems with one integrated solution from SAP. But continuing with document generator SmartDocuments was clear from the start. It wasn’t even an option to stop. Monique Wacht: “Actually, it did not even cross our minds to stop using SmartDocuments. Since 2008 we experienced the ease of managing documents and the efficiency of using SmartDocuments,” says Monique Wacht, the application and database administrator at Woonbedrijf. “Because of the easy integration with SAP, we use SAP letters more efficiently by managing this with SmartDocuments.”
“Our end users are familiar with SmartDocuments. As the application managers, we are very satisfied with the advantages to generate documents. Such as placing all the information in one place, with headers and footers, building blocks, corporate identity and even reusable data records. We know SmartDocuments very well and know that they can process XML. Even our SAP supplier AEPEX endorses SmartDocuments for their ease and flexibility. Within SAP, there is a solution for standard documents, but this is very inflexible and complicated. Plus, for modifications of standard letters, you are always dependent on a programmer.”
“With SmartDocuments, we manage the document templates ourselves. SAP provides the (XML) data and SmartDocuments ensures that the data will be placed in the right place in a document. By using SmartDocuments, we have initially saved €250.000 because now we don’t have to hire an expert to create 120 SAP files.