The municipality of Groningen now uses document creation software for their complete communication. for a total of 200.000 citizens. Groningen benefits from more efficient customer communication for the whole organisation.
SmartDocuments document creation and automation software is leading in Europe with the headquarter positioned in The Netherlands and offices in Germany and Sweden. FinancesOnline supports this view by giving us awards for Great User Experience 2018 and Rising Star 2018
May 25 is close, just a short period to go for every organization to become GDPR-ready. Do you know if your process support applications are sufficiently secured? So that the risks of data leaks are minimized?
Situations that happen to us all. We’re all human and where people work, mistakes are made, but people learn from mistakes. But, just suppose that the one little mistake … has huge consequences.
Document creation provides support by eliminating repetitive tasks. As a result, lease agreements, purchase agreements and all other documentation are drawn up quickly and correctly, as all will be centrally created to always have the options and text you need.
The expected saving is at least 90,000 hours a year, equal to 51 FTE’s. In reality, the potential saving becomes greater, since not all document types were taken into account.
In addition to an enormous time saving, SmartDocuments also offers great quality gains. Furthermore, the number of document templates were decreased with more than 50% with the introduction of SmartDocuments.
Results after only a few weeks: A big win, as Emiel Obdeijn from AEPEX mentions. “The processing time is very short, with SmartDocuments the generated documents are immediately stored on the SAP Content server”, explains the project manager at AEPEX.
Woonbedrijf has over 31,000 homes in Eindhoven, which is the largest housing corporation in the south of the Netherlands. On a daily basis, there are 500 employees that help around 70.000 tenants to a home.
When someone’s address is changed we can easily change this in one place, for all the 120 templates. This gives the organization more control over the content and format of the documents, with little to no effort.
“There is a lot of automation, so now there is much less manual labour for me. This also means a high decrease in errors. By default, documents are saved in MensCentraal and always immediately available for the interested parties. Including the almost fully automated documents created in SmartDocuments.”