Since January 1st, 2015, Child protective services Overijssel changed its name. Cutbacks and decentralisation have led to a smaller organisation, causing a specialization within the organisation. Demanding more efficiency towards every aspect that supports the core task.
Dennis Hassink, ICT advisor: ‘If you have fewer resources and people, it is essential to deal with it in the most effective way. Hassink: “We were looking for an effective instrument to improve administrative processes. Our staff, for instance, had to repeatedly enter data from other systems to create a document. Hassink: “We wanted a tool that documents easier. With a document generator that would (partly) generate documents automatically, creating clear and consistent document templates.
In the chain of healthcare, there are multiple parties reporting documents and dossiers. Hassink: ‘We did not want to let go of the Information of ChildCare (IJ). The solution had to be able to integrate with the Information system (IJ). The goal was to have fewer operations to create documents, reports, forms and records. Soon after the initial contact, a proof of concept was created, that met our needs with 95%.