Customer stories

"It’s extremely user-friendly. It's especially convenient that you can retrieve the data you need quickly and easily from your database and incorporate them into your letters."

"SmartDocuments was a great fit for our systems. This is especially thanks to its ease of use, which we particularly appreciated when creating the templates."

"It's a very generic solution for managing Word templates. This could be introduced at a number of other places in the municipality as well."

"An official partnership developed from the bottom-up. When we came together, one of the first requirements was that our automation departments had to be able to run the same programs. That was approved by the management team."

"Automated document generation saves 90,000 hours per year."

"It's very nice to have an application with which you can harmonize everyone's work. SmartDocuments does that for us."

“We manage a total of around 5,000 different templates, ranging from a building permit application to a nuisance report.”

"We are really spoiled by all the possibilities that the system offers.”

"The SmartDocuments system saves a lot of time because it can use pre-defined fields and formulations."

"An average rental involves about five documents. These are all drawn up in SmartDocuments."

“SmartDocuments has reduced our administrative burden, but, more importantly, it has allowed us to give the people of Leusden unambiguous answers.”

“What's particularly positive is the knowledge and skills they put into a project of this kind and the way they set up the service and help desk. They're ready to help, immediately and anytime.”

“By using SmartDocuments, Eindhoven Housing Corporation have made a total initial saving of €250,000 – on the creation of 120 SAP document types.“

“Using the right tools in the right place has taken us a long way in the fight against unnecessary bureaucracy, manual labour and time-consuming paperwork.”

“SmartDocuments has reduced the number of standard municipal documents greatly; from over 2000 to only about 350.”

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